The latest news and thoughts on outbound calling

"To Autodial, or Not to Autodial?" That is the Question.

 

The Eleventh Circuit Narrowly Defines an Autodialer Under the TCPA

  On January 27, 2020, the United States Court of Appeals for the Eleventh Circuit endorsed a narrow definition of what constitutes an “autodialer” in a significant legal decision that effectively creates a circuit split with the Ninth Circuit Court of Appeals on this exact same issue. This direct contradiction of the Ninth Circuit’s definition[...]

Technology: Solving TCPA Compliance Regulations

What’s the biggest question in the collections world today: “How can I maintain my call volume while remaining TCPA compliant?” The answer: Innovative compliant calling technology that addresses every TCPA regulatory issue. The biggest issue: predictive dialing.

TCPA Update | Consent and Third-Party Outsourcing

It’s no secret consumers have become watchdogs for companies operating unscrupulously and TCPA is right up there as class action suits continue to rise due, in part, to lack of compliant technology and complex TCPA regulations. Last week, Terminix was alleged to have placed ATDS and pre-recorded calls and now consumer finance companies are the[...]